Theresa Mee S. Habagat and Sugar Mae T. Galeza

The evaluation of software is paramountly important for an organization to have a quality and reliable system that is in compliance with the international standards. System evaluation administered on a periodic basis can remarkably improve the management and effectiveness of the organization. The system evaluation on LAN-based student account system of Jose Rizal Memorial State University– Katipunan Campus, Philippines aimed to assess if this system performs efficiently in processing the students school fees and determine whether it complies all the requirements needed at present by the Cash Disbursing Office (CDO) personnel. This study used the descriptive method involving respondents’ interview and observation on system’s operation in the operational environment. The system was evaluated using the system quality factors of the International Organization for Standardization (ISO) 9126-1 and used the mean computation in tabulating the results. The research revealed that system possesses the six standard software quality characteristics of ISO and complies all the technical requirements of the CDO personnel. It also revealed that there is no problem in the utilization of the system despite insufficient system documentation. The study concludes that the evaluated system is still a useful tool in serving the clientele which performs faster, efficient and accurate processing.