Leveraging ict for sustainable supply chain management in malawi enhancing transparency, efficiency, and sustainable practices

This study, titled Leveraging ICT for Sustainable Supply Chain Management in Malawi: Enhancing Transparency, Efficiency, and Sustainable Practices, explores the transformative potential of Information and Communication Technology (ICT) tools within Malawi's supply chain sector. Despite its critical role in economic development, the sector's integration of advanced ICT solutions, such as Artificial Intelligence (AI), Blockchain, Internet of Things (IoT), and Enterprise Resource Planning (ERP) systems, remains underdeveloped. The research aims to assess ICT adoption levels, identify associated benefits and challenges, and propose actionable recommendations to enhance operational efficiency and sustainability. Employing a mixed-methods approach, the study integrates qualitative interviews with supply chain professionals from key organizations Rab’s Processors, Ethanol Company Limited, BNC Packaging Limited, and Lujeri Tea Estate and quantitative surveys targeting IT managers, procurement officers, warehouse supervisors, and logistics managers. Comparative secondary data analysis, including insights from Hsin’s (2008) study in Tunisia, further contextualizes the findings. Results indicate limited adoption of advanced ICT tools, with no evidence of AI or Blockchain implementation among the surveyed organizations. However, ERP systems and IoT tools were widely used, contributing to improved cost management and operational efficiency. Despite challenges such as resource constraints and respondent bias, the study highlights significant opportunities for advancing ICT integration. The findings emphasize the urgency for policymakers to incentivize ICT adoption through targeted training, infrastructure development, and public-private partnerships. Embracing these technologies can enhance transparency, competitiveness, and sustainable economic growth. Future research should focus on identifying barriers to ICT adoption and conducting cross-country comparisons to establish a comprehensive framework for ICT integration in developing economies.