User satisfaction with library resources: A case study in sree sankaracharya university of sanskrit, Kalady

User satisfaction in libraries depend on the availability of resources, reliability and precision of information provided, speed of services, completeness of information, ability and attitude of the staff. It is a very difficult task to measure the quality of a service. However, libraries conduct periodical surveys to find out the efficacy and plausibility of the resources and services and to deduce the cases of user frustration. The information generated from these surveys are utilized as a blue print for planning new services. This study is such an attempt conducted in Sree Sankaracharya University of Sanskrit, Kalady. The data for the study was collected from users by means of questionnaires. The level of satisfaction was assessed through 5 point Lickert Scale and in the analysis these scores were measured and tabulated as mean score and total score.