Cloud computing offers an innovative business model for organizations to adopt IT services without upfront investment. Three criteria are assessed in characterizing cloud computing as a disruptive technology (Christensen, 2002). First, cloud computing as an innovation, must enable less-skilled and/or less-wealthy individuals to receive the same utility as only the more-skilled and/or more-wealthy intermediaries could formerly attain. Second, cloud computing must target customers at the low end of a market with modest demands on performance, but with a performance trajectory capable of exceeding those demands and thus taking over markets, tier by tier. Third, an ecosystem in the form of a fully integrated single entity or a set of modular entities is required to successfully support the disruptive innovation. However, current cloud computing solutions lack sufficient security and customer control. The idea of handing over important data to another company is worrisome; such that the consumers need to be vigilant in understanding the risks of data breaches in this new environment. This paper analyses cloud computing as a disruptive and chaotic technology and also analyses the various deployment and service delivery models.
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