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An evaluation of effectiveness of performance appraisal process in organizations: a case study of kerio valley development authority

Author: 
Agnes Kurgat
Subject Area: 
Social Sciences and Humanities
Abstract: 

Performance Appraisal is conducted for the purpose of obtaining information to enable management make personnel decisions, such as to identify training needs, promotions, transfers salary increment and motivation. The purpose of this study is to evaluate effectiveness of performance appraisals in organizations. To realize these the study sought including the objectives and importance attached to Appraisal by management. The study adopted a cases study research design. The total population of six hundred out of which a sample of 30% was drawn using simple random sampling. Data was collected from simple structured questions and supplemented by review of relevant documents. The data was presented through descriptive statistics such as frequencies and percentages. Findings indicated employees were not fully involved in appraisal process, Appraisal process was not utilized as per organization objectives of appraisal feedback from process was not effectively communicated. The findings indicated hat management and employees did not find performance appraisal system appropriate and effective. The study recommended that for performance appraisal to be effective all employees must be involved in process feedback should be given to employees.

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