An analytic study on the implementation of people analytics in a small scale retail organization

People analytics is a relatively new aspect of Business Analytics and this paper deals with the implementation of people analytics in a small-scale retail organization over a period of 4 months. The small-scale Retail organization, the subject of the study faces issues such as High Working hours, Employee Churn, End of Month Sales bulk up which are dealt with using a People analytics approach as Employees are the pillar of any organization. The aspects of data extraction using surveys to find Organizational network analysis, data preparation to remove outliers are discussed. The methods on how essential data was collected in the organization and the graphical aspects of the People Analytics study are achieved using Descriptive analytics. Descriptive analytics was followed by Predictive and Prescriptive analytics post which inferences were made and shared with business. Positive changes were observed post the implementation of the People analytics fix in the work pattern of the employees, organizational efficiency apart from resolution of different issues in the organization. The paper brings to light the capabilities of People analytics together with the power of increasing data availability and emphasizes on why every organization should emphasize developing an in-built People Analytics capability to improve and smoothen its functionality.