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The effects of employees’ international capability and continuous improvement on their performance in Thailand’s steel industry

Author: 
Chanongkorn Kuntonbutr, Manfred Kulken and Antonio Nichs
Subject Area: 
Social Sciences and Humanities
Abstract: 

Currently, Thailand’s business firms in all of the country’s industries are operating in an international business environment. The steel industry is an important one that supports every other economic sector in the country. Moreover, this industry has continually grown in size and scope both domestically and internationally. This study investigates the conceptual framework concerning human resource management. The key factors in this the framework include a blended perspective of employees’ international capability, continuous improvement, and employees’ workplace performance. The subjects of this study work for companies in the Thai steel industry. The results found that employees’ international capability impacted on their continuous improvement, which in turn influenced these employees’ performance. The findings suggest that: firstly, employees’ international capability is critical for firms in the steel industry; and secondly, firms have to be aware of all the processes involved in human resource management.

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