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Satisfaction level of general population towards physiotherapy services; A cross sectional survey study

Author: 
Himanshi Sharma, Dr. Deptee Warikoo, Dr. Sunil Bhatt and Dr. Kapil Garg
Subject Area: 
Social Sciences and Humanities
Abstract: 

Background: Patient satisfaction is an important patient-centered health outcome. To date, no systematic review of the literature or patient satisfaction with physiotherapy services has been conducted. Purpose: The purpose of the present study is to evaluate patient satisfaction with the physiotherapy services from various private clinics, public hospitals, rehabilitation centers and general population and also to identify the factors that affects patent satisfaction with physiotherapy services. Limitation: One of the limitation of the study is that it is difficult to generalize the study findings to the regions at a large. Conclusion: Patients are highly satisfied with the physiotherapy services across various cities of North India physical therapists can enhanced the quality of patient centered care by understanding and optimizing these determinates of patient satisfaction.

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