Getting it right in an open and distance learning system

Most lecturers and other staff members, whose training and experiences are anchored in the conventional system of education, are often employed in Open and Distance Learning (ODL) institutions. The employees are expected to deliver quality goods at all levels. Questions may be raised as to what ODL expertise these practitioners rely on to accomplish their daily activities in an ODL institution, and to what extent the ODL system is credible under such operations? A cross sectional survey was carried out in this study. The purpose of the study was to gain an understanding from employees, on how they manage to achieve effectiveness and efficiency in their current jobs as they endeavour to enhance ODL quality and credibility. A purposive sample was drawn from a population of senior employees who have been working in the institution for five years and below. Data was analysed manually and results presented in frequency tables and descriptive statistics.