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Applying system dynamics in analyzing the integrity of quality management systems in healthcare

Author:

M. Alqahtani and N. Khan

Subject Area:

Social Sciences and Humanities

Abstract:

Quality in general is classified as a high level in any organization to maintain the vision and mission of the organization. Quality in healthcare is used to sustain the perfect level of the patient care to be a high level in safe, reasonable and effective manner. Moreover, Quality Management System (QMS) is a system which adopts and practices different quality techniques, tools, philosophy and theories strategies in healthcare to achieve the target quality performance. Therefore, the research will develop a simulation model using the system dynamics technique to frame, understanding, and discuss the success factors that improve the implementation of QMS at the healthcare organizations.

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